Storage, River Flow and Rainfall Update

Monday, June 24th, 2019

Rainfall recorded at South Gippsland Water’s storages during the week of 15^th – 21^st June 2019 was Lance Creek 31mm, Ruby Creek 23mm, Deep Creek 17mm and Battery Creek 26mm.

South Gippsland Water’s Managing Director, Philippe du Plessis said, “We are encouraged that with winter rainfall reservoir levels have made their way above 86% and, even though the Ruby Creek system (supplying Leongatha and surrounds) is at 57% capacity, the good news is that each week its level is increasing.”

Of significance over recent days are the frosty mornings the region has experienced. With temperatures hovering around 0 degrees, some people may find they have no running water due to frozen pipes or water meter.

“Water meters are particularly vulnerable to freezing as they are above ground, likewise water can freeze in pipes that are on or close to the surface,” explained Mr du Plessis. “It can be really inconvenient, but the safest way to resolve the situation is to wait for the temperature to rise and for them to naturally thaw.”

When water freezes it expands, which can cause a water meter to burst or pipes to split. To help prevent this, cover your meter with a bucket or box overnight.

Remember – do not to pour boiling water over a frozen water meter or exposed pipe to thaw them, it can cause cracks or damage leading to leaks and costly repairs.

Customers are reminded that responsibility for the use and condition of pipes on the house side of the water meter is theirs and, if damage occurs, a licensed plumber will need to be called. If there is a leak or issue with the water meter or the pipes on the street side, please contact the South Gippsland Water customer service team on 1300 851 636.